Thank you for visiting Dick's Sporting Goods. If you need assistance with shopping on our site, please call us at 1-877-846-9997 and a customer care representative will be happy to assist you. Please inform the Customer Service representative that you require assistance.
   Home >


Wednesday, March 12, 2014
Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation



Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation


Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.







Recall Date: MARCH 12, 2014 Recall Number: 14-129

Recall Summary


Name of product:


Wireless activity-tracking wristband


Hazard:


Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.


Consumer Contact:


Fitbit, toll-free at (888) 656-6381 from 8 a.m. to 8 p.m. ET daily or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.












Fitbit Force activity-tracking wristband


Recall Details


Units:


About 1,000,000 in the U.S. and about 28,000 in Canada


Description:


This recall involves Fitbit ForceTM wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.


Incidents/Injuries:


The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.


Remedy:


Consumers should contact Fitbit for a full refund.


Sold at:


AT&T, Apple Stores, Best Buy, Brookstone, Dick’s Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.


Manufacturer:


Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius


Distributor:


Fitbit Inc., of San Francisco


Manufactured in:


China



Contact:


Contact:


   < Back to Recall Listings