Cancelling Your Order
DICK's Sporting Goods understands sometimes customers have a change of heart and wish to cancel their order.
While the amount of time you have to cancel your order is limited, you can follow these steps to request a cancellation.
Please note that you cannot cancel only part of your order. The entire order must be cancelled. If you still want certain items in the cancelled order, you'll have to purchase the items again in a new order.
If you want to cancel your order because one or more items became unavailable, please contact Customer Service. Customer Service will assist with cancelling only the unavailable item(s).
Cancellations Due to Order Processing Difficulties
DICK'S Sporting Goods may be forced to cancel your order due to circumstances that arise during processing.
Your order could be cancelled for the following reasons:
You will receive an email detailing that cancellation has occurred and credit or authorization holds will be removed from your account based on the tender used.
If you used a ScoreCard Rewards Certificate as payment for your order, contact the ScoreCard Team who can assist in issuing a new certificate.
- Outdoor Gear