Thank you for visiting Dick's Sporting Goods. If you need assistance with shopping on our site, please call us at 1-877-846-9997 and a customer care representative will be happy to assist you. Please inform the Customer Service representative that you require assistance.
DICK'S Sporting Goods understands that sometimes your purchase is not a perfect fit. For that reason, we offer customers the option to return or exchange most items purchased within 90 days of receipt. For your convenience, returns can be taken to any of our store locations or returned via mail for items purchased online. Items purchased through our Buy Online, Pick Up in Store program must be returned to a DICK's Sporting Goods store. See the Returning an Item page for details on this process.
We reserve the right to limit or decline returns that don't meet the following requirements:
Returns must be received within 90 days
Items being returned must be new and unused
Refunds are provided in the original form of payment
In-store purchases can only be returned in a store. They cannot be returned by mail.
Returns or exchanges without the original receipt/packing slip will be offered a merchandise credit for the lowest price or offered the manufacturers' contact information
Returns with a gift receipt will be offered a gift card or an exchange
The following items cannot be returned:
Customized/personalized items and autographed collectibles
Firearms and ammunition
Software or electronic media, including CD-ROMS and computer games, once the product's packaging is opened
Baseball bats and gas or electric scooters once the product's packaging is opened or factory seal is broken