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Frequently Asked Questions (FAQ)

What are DICK'S Sporting Goods Mobile Alerts?

DICK'S Sporting Goods Mobile Alerts provides on-the-go customers added convenience! Once you've opted in to DICK'S Sporting Goods Mobile Alerts, you will receive special event alerts, updates and coupons right on your mobile phone.

How do I sign up for DICK'S Sporting Goods Mobile Alerts?

To subscribe to DICK'S Sporting Goods Mobile Alerts, text "JOIN" to 34257.

Is my phone able to support and receive alerts from DICK'S Sporting Goods Mobile Alerts?

Almost all cell phones allow you to send and receive text messages. If you'd like to confirm that your phone is text-enabled, please contact your cell phone carrier. Once it's confirmed that your cell phone is text-ready, you'll be able to receive alerts from DICK'S Sporting Goods Mobile Alerts. DICK'S Sporting Goods Mobile Alerts are available only in the United States.

If I change carriers, but keep the same phone number, will I need to sign up again?

No. Once you sign up for DICK'S Sporting Goods Mobile Alerts you will stay in the program until you decide to end your participation.

Is there a charge for DICK'S Sporting Goods Mobile Alerts?

DICK'S Sporting Goods does not charge for participation in DICK'S Sporting Goods Mobile Alerts, but message and data rates may apply for all carriers. Please review your cell phone data plan for applicable text messaging rates.

How many alerts will I receive from DICK'S Sporting Goods Mobile Alerts?

Expect to receive a maximum of five (5) messages per month.

How do I stop receiving alerts from DICK'S Sporting Goods Mobile Alerts?

To cancel DICK'S Sporting Goods Mobile Alerts, reply "STOP" to 34257.

Will my cell phone number be kept confidential?

Absolutely. DICK'S Sporting Goods respects your privacy and will never sell or share your cell phone number. By opting into this program, you will only receive alerts from DICK'S Sporting Goods. For more information, please refer to DICK'S Sporting Goods privacy policy.

How can I opt-in to receive mobile alerts from Golf Galaxy?

Golf Galaxy's Mobile Alerts program requires a separate opt-in from the DICK'S Sporting Goods Mobile Alerts program and is a separate and distinct mobile program. You may opt-in to Golf Galaxy's Mobile Alerts program by checking the applicable box on the DICK'S Mobile Signup page. By subscribing to receive Golf Galaxy's Mobile Alerts, you should expect to receive mobile alerts from Golf Galaxy in the near future. Message and data rates may apply. Maximum of five (5) messages per month. Golf Galaxy respects your privacy and will never sell or share your cell phone number.

Need help? Please call Customer Service at 1.877.846.9997.