HELP DESK

Shipping Methods and Costs

How are shipping costs determined?

Shipping costs are determined by the item's size, weight, shipping method and delivery address. In your shopping cart, we show an estimated shipping cost based on lowest price shipping method, and assume all items in your cart are going to a single address within the contiguous states. If you select a different shipping method, an APO/FPO address or an address outside the continuous United States, your actual shipping may be higher.

Where do we ship?

  • 48 Continental States (parcel and freight delivery)
  • Alaska/Hawaii (parcel 2-day ship method only)
  • APO/FPO addresses (parcel – US Postal Service)
  • US Territories, Puerto Rico, Virgin Islands (parcel – US Postal Service)

At this time not all items can be shipped to P.O. Boxes and some items have shipment restrictions. Ship restrictions can be found on the item details pages.

What shipping methods are available?

DICK'S Sporting Goods offers customers many fast and convenient shipping methods for items purchased on DicksSportingGoods.com.

Small Item Shipping Methods:

Small items include products such as apparel and footwear. We offer three shipping methods for most small parcel items:

  • Standard (3-6 business days)
  • 2 day (2 business days)
  • 1 day (1 business day)

Please Note: If you choose a 2-day or 1-day shipping option your order must be received and credit must be approved by 12:00 p.m. EST or your order may not be processed until the next business day. Business days are Monday-Friday and do not include federal holidays within the United States.

Large Item Shipping Method:

Large items include products such as treadmills and other fitness equipment. Items that are too large and/or too heavy to ship via parcel are shipped via a large item carrier. After the carrier receives your order you will be contacted to set up a delivery time. Typically, the carrier requires a minimum of a four-hour window for the delivery, and an adult (over 18) must be available to sign for the delivery.

Freight Delivery (7-14 business days) is the delivery option where drivers will unload your item but not responsible for carrying the item inside the building. We recommend that you have someone with you to help bring your item indoors. Drivers do not assist with unpacking, set-up or clean up.

Premium Freight (7-14 business days) is an option for customers purchasing oversized items in which the product will be shipped via a premium delivery service called White Glove Delivery. The item will be delivered to the customer's home and carried into the house to a room of the customer's choice within two floors of the main level. Information on what items ship premium freight will be present on product page and via the checkout process.

Gift Cards:

  • Ground (6-10 business days)
  • Third Day (3-4 business days)
  • Overnight (1 business day)

How Do I Track My Shipment?

You can track your package by going to the Order Tracking page as a registered customer or through Track Your Order as a guest. If you are tracking your order as a guest, you will need your order number from your shipment confirmation and the zip code on your billing address.

If your shipment contains Scheduled Delivery services, you can track your shipment to the delivery carrier's destination. The carrier will contact you within 2 business days of the carrier's receipt of your shipment to schedule an appointment. If you are not contacted by our carrier within 2 business days, you may contact them directly or contact us.