Rated 2 out of 5 by 1
Rated 2 out of 5
by linkey52 coleman camp kitchen
product would of been all i was looking for. unfortunately either while is was being made or packaged for shipment, some one dropped it and broke one of the welds that held the wire rack to support the camp stove one it. it came out of the boxes it was shipped in bent and there were no out side marks or holes in either of the boxes. i contacted coleman for warranty replacement of the wire rack since it is not permantly attacked to the stand. but coleman has a weird policy about how to get it replaced. they want me to write on a 1/8 in thick pice of plated wire with a permanent marker and then take pics of the model name and the coleman logo but i have to have them together and not on a seperate piece of paper. since i cant figure out how to that they refused to do anything or even suggest how to do it.,
so after 3 calls to them and 3 e-mails from them i gave up. i will sell all the colman products i currently own, and will never buy another piece of coleman products. they made their sale thru you but thats all they want so so be it.
i am not gonna hold your company responsible for the dammaged item. that happened before it was ever packed and shipped.
guess the employees there just dont care what they make os ship cuz their quality controle is for &*()
September 26, 2013