Rated 1 out of 5 by 1
Rated 1 out of 5 by SRD Been Broken more than working!
We bought this elliptical at our local store. We put it together, and used it for a total of about 2 hours before the rear roller fell off the track. The roller would start squeaking, then it would thump, then it would fall off violently while machine was in use. The technician came out and called Sole because he couldn't figure out why it was happening, and Sole said that they had a problem with bushings and were sending new ones. A week later, the bushings came but they were the same as the originals (not updated as they said they would be.# A few minutes of use after installing, the roller came off the track again. Now we are waiting for a whole left side arm to come in, and it is taking another week #after I requested overnight shipping.) If it wasn't put together already and easier to move, I would have returned it weeks ago! Very very disappointed that I have an expensive coat rack in my living room and NO EXERCISE EQUIPMENT!
December 11, 2013