Rated 5 out of 5 by 2
Rated 5 out of 5 by Acts Seven Perfect bike. Superb Store. Brilliant Staff
Andy's review sold me on this bike. I went down to our local Dicks Sporting... The staff are ridiculously knowledgable. The first staff member had a moderate knowledge of bikes. Then a second staff member Alex was able to answer my questions in detail. Being from the area he was knowledgable not only about the bikes but the way the different bikes performed in our area -beach community , salt air, lots of potholes and wide gravel asphalt... Ie the last thing you could call our roads is "smooth". Alex shared additional tips about protecting the bike from the salty air. My other big question was how the different styles of bikes handle the strong wind we have in our city. By the time I was done talking to the staff, I felt like an expert myself. I'm not sure where they find these guys but it's local bike shop knowledge from a big box store. I'll update my review once I've had a little more time with the bike.
March 22, 2014
Rated 5 out of 5 by Andy Phenomenal bike, and a great price too!
I picked up this bike on sale ($150 off! wee!) and I couldn't be happier with it or with the outstanding service I got at the brand new store here in Corpus Christi.
Diamondback really went all-out on this model, from the disc brakes to the click-shift, from the super-light but very solid frame to the perfect tires for a hybrid. Everything about the bike is quality.
The tires of most hybrids I've tried are either far too off-road-focused, or are borderline road slicks. Not the Trace. Its tires are thin enough to feel great and glide well on pavement, but treaded enough to make you feel you're not about to kill yourself off-road. On my usual ride, I encounter asphalt, concrete, sand, loose gravel, crushed gravel, rocks, mud, and big ol' clods of dirt. The Trace's tires tackle it all without a hint of trouble. They're perfect.
Likewise with the frame - it's not your typical hybrid bike's bland round-tube design. Diamondback opted for an angular aggressive mountain bike look, but implemented it with such style and class that it looks just right on the Trace. I especially like the gun metal-esque paint color and tasteful graphics - the bike looks great even covered in dirt. Perhaps most importantly, though, is the fact that the frame is very strong despite being very light and is very well-constructed.
The front and rear gear-shift assemblies are probably my favorite feature of the Trace. They're essentially press-to-shift as opposed to levers that mechanically pull a cable to move the derailleurs. No more struggling to move the lever *just right* at crucial points in your ride - you just flick a lever and bam! You're in the next gear you need. I noticed an immediate and very welcome improvement in a tricky uphill and rutted section of my ride. I've lost the chain on previous bikes there on more than one occasion. This time, I blew right through the section with little effort. Awesome.
Disc brakes may not make a significant difference for most riders, but they make all the difference in the world for me. Traditional clamp brakes just love to accumulate hunks of this area's sticky, clay-heavy dirt on my normal ride, but not the Trace's disc brakes! They sit near the wheel's hub (of course) and as a result, they're pretty much isolated from gathering crud. The discs also have a very solid, reassuring feel and perform as well as any bike I've ridden.
The bike itself aside, what *really* impressed me was the exceptional service I got at during the sale. It being a brand-new store, I was fully expecting the sales staff's knowledge and organization to be a bit lacking (that's not a slam - it's just a normal occurrence). However, I was very pleasantly surprised to discover that not only did the bike department staff have their stuff together in all aspects, but they were very friendly and helpful as well. They even happily removed a very stubborn seat retaining bolt for me on a return trip to the store. I like a very soft seat, and the Trace's good stock seat just would not come off for me. The guys at the store had the bolt loosened in a minute. Great stuff.
So yeah, if you haven't figured it out by now, I *highly* recommend this bike, and Dick's as well. You might find a better bike at a specialty shop, but you'll pay far more for it as well.
November 1, 2013