Wrong T Shirt Was Sent!

I purchased this Bayern T shirt for my husband. According to the description and photo was NOWHERE near the shirt we received. It was red not burgundy with a loud graphic on the back of the shirt. I called customer service then I received a reply back supposedly from a manager that was waiting for a response from the vendor. Meanwhile, I haven’t heard back from this manager on the status of this order. We returned the t shirt and it hasn’t been replaced. Not a very good customer service to be waiting like this for a reply as this has gone on now for the last 3 weeks.