Poorly Made Item

I purchased this tee shirt earlier this week. I washed this tee on gentle cycle inside out and air dried it. Unfortunately, the quality of the stitching around the neckline is inferior/subpar and the material became undone/loose around most of the neckline. Today I contacted customer support online for assistance for a full refund. The rep told me 'you will need to apply for the manufacturer's warranty since it was damaged after use.' THIS TEE HAS NEVER BEEN WORN. IT HAS BEEN GENTLY WASHED AND AIR DRIED as I always do prior to wearing. I will not suggest buying items from Dick's if this is how they stand behind their merchandise.