Dsg Canceled My Item. Poor Service

I ordered this jersey for my son. He was very excited and planned to wear it to the game. DSG did not ship on time. I was told everything was fine. I checked the next week and they told me they had to cancel the order because it was sold out. By that time I could not get another one. My kid was disappointed. Customer service chat did not offer alternatives. I was surprised at the terrible service.