If I could give zero stars I would, before first use my daughter hung her empty bag on our coat rack and the hook fell off completely ripped out of the stitch then she handed me the bag to show me and I grabbed the empty bag by the top loop handle and that ripped out of the stitch too. I looked closer at it, laid it on the counter then went to move the still empty bag and grabbed the front strap to move it to the end of our counter to return and the front strap ripped right off too. It is the most worthless bag I've ever seen.
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