I purchased the Horizon 5.0R recumbent bike about two months ago. It turned out to be a disappointment. Several features don't work. To make things worse, I have emailed "Support" several times but have never. heard from them. I will rerun it because it is garbage and the company is lousy.
Mammasita
Received incentive
2 weeks ago
Great Bike
Set up of the bike was moderate as most people described on the review. The bike is very quiet and easy to program. What I really like about the bike is that the seat is easily adjustable. My husband and I both use it and there is a height difference. It takes less than 10 seconds to adjust the seat, which our last bike was impossible to adjust. Very happy with this bike.
James G
Received incentive
2 weeks ago
Still Not Assembled
The assembly failed because of a manufacturer's defect. They sent me a replacement part, the console mast, but that still will not bolt in correctly. I told them it must be the Main Frame that is damged.
Pete of the Prairie
2 weeks ago
Poor Quality Control
I'm very disappointed in this purchase. The seat frame was welded together improperly and the bike cannot be assembled. The parts won't fit together. At all. Period. I've been in contact with Horizon for ten days and still can't get anyone to say what they are going to do to fix this. It looks like it could be a decent entry-level exerciser, but service after the sale totally blows. I would skip this manufacturer.
Patti
Received incentive
3 weeks ago
Very Quiet Bike And Easy To Use. Very Well Made!
We bought this a month ago and very happy so far!!
