This was the 4th or 5th fail on behalf of Dick's in a matter of my first 3 weeks of signing up. Another interesting detail of this story is that I received a call from a Dick's Experience Ambassador who wanted to help and turn this into a better experience. I called him 2-3 times and emailed him and never heard back. These shoes were delivered to me with the security tags still on them and they had clearly been worn. I would rate the overall condition as outdoor court worn and dirty. I understand that quality control and inspections before shipping are a thing of the past but details like this are a considerable financial loss for all parties involved. The real topper was when I had to drive an hour away to the local store and set off the alarm when entering the building due to the security tag. The staff thought I was trying to walk off with something...
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