I ordered the tailgate tent for delivery online. When it arrived the only thing that was in the package was the metal bars. No canopy, nothing. I had to go in store to ask for an exchange and the worker was super nice and told me to get another one and to open it if I like to make sure everything is in there. I noticed the metal pieces in the package were even wrapped in plastic whereas when i received mine, It wasn’t wrapped at all. I did the exchange and she was great. I was just disappointed I had to go through those lengths in the first place to get what I paid for. I haven’t tried out the product yet because it’s a christmas gift however it looks sturdy.
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