Item Arrives Damaged Or Defective

I have ordered 4 of these pop up tents and had them shipped to where I needed to use them. 3 of the 4 arrived damaged, 1 of the 4 was unusable. Only one tent of the four arrived in good condition and didn't need to be taped together or bent in order to work. That's a pretty high fail rate and not something I've experienced when I buy the tents in the store, which makes me think they are sending the seconds to the online orders. I can't think of any other reason for the MAJORITY of the items I've ordered of the same item to be defective.

Too Light

My previous frame lasted close to 15 years. The new frame lasted 2 games because I chose to use it on the last game broken. Once unpacked, 2 of the supports were broken. I like that the new one is lighter but it is not sturdy. No receipt either. How can I replace the frame under warranty???

It Works

New frame works, but is clearly made differently from previous models.....that means this one is not as substantial and will need to be replaced. Last frame from this company last 15 years. This one will be lucky to last 3. But - it will finish the season!

Easy To Set Up

Looks great and easy to set up. I am happy with this purchase.

Bought this to update an older tent. The quality is good but take into account it is a lighter frame. That is not a bad thing as I get older. Just realize it may not stand the wind as the heavier premium would.