I recently purchased a Lotto paddle from Dick’s Sporting Goods and was informed at the time of purchase that I had 30 days to return the item. It has now been four days since the purchase, and unfortunately, after just one game of use, the paddle broke. This is extremely disappointing, especially considering the premium price of $150. A product at this price point should be able to withstand more than a single match. The build quality does not reflect the cost, and I believe it performs more like a $25 item than a high-end paddle. I’m writing this to formally request a full refund. A product should meet basic expectations of durability and performance, and this one has not. I also want to share this experience so that other customers are aware of the quality concerns before making a similar purchase. I expect this issue to be resolved promptly and appreciate your attention to the matter. Sincerely,
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