This catchers gear was deffected, leg straps do not work, strap on chest protector broke. We drove 20 mins to original store purchase In Cerritos mall, to then drive 30 mins away to West Covina. We had our account receipts but in store associate didn't want to accept. It wasn't until we went to West Covina and we had customer service on the phone who spoke to the store manager. We then were able to exchange. There is no need for us to drive over and hour, wait around 30 minutes, go through 4 on the phone associates and 3 in store associates.
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