Great Bike and Great service at the store! I can't remember the man's name who helped me get the bike picked out but he was very helpful and friendly. For heavier riders you might need to upgrade to sealed bearings from the unsealed cup bearings for better durability, as my spindle in the crankset got bent in the first week, but I am on the heavier side and was already doing 3-4 stairs. The new spindle and sealed bearings have held durability much better so far. Other than that, make sure everything is tightened with an allen wrench, and you are good to go! Because this bike is on the cheaper end of mongoose, it doesn't come perfect out of the box as one of their higher-end models or a brand like kink or stolen would. Having said that, even as an adult rider it works great! This is not a chromoly frame bike unfortunately, but I think the extra weight of the Hi-Ten steel is actually nice for absorbing shock from street riding, whether that be jumping down stairs or going over gravel or small rocks. Overall 4/5 on the product, 5/5 on the customer service!
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