Unfortunately, the NT Rower is just a poor quality and poor design product. The pull handle and strap assembly is a cheap nylon strap which is clearly known to fail, which can easily cause serious injury to whoever is using it. On the iFit User Facebook page, there are tons of pics and examples of where this exact issue has happened - repeatedly. Yes, you can get a replacement strap, however when you're working out with effort and it snaps, you effectively eject yourself off the back - HARD. This product is bluntly not suitable for any use whatsoever.
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