I ordered a pair of On Cloudpulse Women's shoes directly from On, as a Christmas present for my daughter. On had the shoes shipped to my daughter at her house and they "delivered" them when no one was home, with delivery driver leaving shoes on front porch in plain view of the street which was just 30-40 feet away. A porch pirate promptly stole the shoes. On says they made a correct delivery to the address, and accepted no responsibility for careless manner of delivery and the fact that my daughter was not home when they dropped off the package. We are out $150 and On says that is not their problem. On has had a dozen "customer service" people tell me there is nothing they can [or will] do.
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