Love the idea of this boat, the weight, the size, and relative ease of getting it set up (video instructions could be improved, written instructions were pretty much useless). Unfortunately, one of our seams isn't quite straight. Didn't think it would be a problem until the boat went into the water. The outside water pressure caused the seam on the left front to pop back in, and the left rear to bow out. The boat is pretty much unusable and water lapped inside (on a relatively calm day). This boat was bought for my daughter, who is a paddling instructor, so not exactly a novice. She was really impressed when she saw others with this boat and so we purchased it as a gift for her 25th birthday. We set it up once in the house (took under 15 minutes, mostly because trying to figure out the directions), packed it back up, and she took it down to a small lake for the maiden voyage with the above mentioned results. Took photos of the problem seam, emailed them to Oru (twice), left a phone message, used their online "chat," and no-one will respond (It's been a few days now). Side note: the link on the website to register your boat for the warranty is broken. Chat was able to send me a link that worked, so you may have to do that to register yours. Overall, we are obviously pretty disappointed in this company at the moment. I'll update my review when this is resolved (will hopefully have better news).
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