When I arrived today, pregnant, in the middle of a rough DoorDash shift and with a baby parkouring on a full bladder, I was greeted by smiling faces that immediately brightened my day.. Daniel, Lisa and two other employees provided me with a genuinely thoughtful and caring customer service experience that you just don’t encounter as often in the world we live in today and I just wanted to send out a huge THANK YOU to all these folks for, not only their knowledge and attentiveness to my needs to make it a truly hassle-free experience, but also for their authentic care and kindness. It was a breath of fresh air to encounter employees that actually care about providing that caliber of customer service and, in my experience working in retail and customer service, that is often a reflection of a company that still operates on good values- which is extremely endearing to see these days! On a last note- I really want to make sure the other two employees get kudos here because they also helped me immensely but I did not get their names… and please, please pardon me here for the sake of identification in our modern world of pc pronouns and whatnot… but the third employee, was a female with no hair— and you were absolutely glowing, my friend, and rocking the non-do btw! And the fourth was the girl who was overseeing or managing the shoe department that day and, I believe, in general! Anyway, these two could not be left out and I am so sorry that I didn’t catch their names! Once again, thank you, thank you! Keep rocking it, guys, and know your kindness is appreciated! 💓
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