The rowing machine arrived with a gash in the package and the metal shroud around the Magnet was bent. During assembly I was able to bend the shroud back into shape, thus removing the risk of injury during the use of the machine. Once assembled the machine worked smoothly. In regards to the damage during transport I had very prompt and competent interactions with both the seller and the manufacturer. Obviously, the damage was caused by neither of them, I got it fixed quickly and I enjoy the machine. I was happy with both the purchase process and the quality of the product.
Read More