Poorly Made-wheel Won’t Stay On Track Because Of An Improper Weld
The weld that connects the left foot rest and the wheel is welded wrong. So now, the wheel doesn’t stay on the track on the left side. Every time the wheel moves forward it comes off of the track, and the wheel is literally leaning to the side because of the weld. This is also the last stages of putting it together. We wasted our time assembling it because the wheel won’t stay on the track. The whole piece that connects the wheel and the footrest is made wrong. Also the holes for the screw to attach the leg to the hand bar did not line up-because of the weld. We spent over an hour trying to figure out if it was a leveling issue or we put it together wrong. It is the weld.
Vick2222
1 year ago
Do Not Buy
Very unfitying screws. Difficult to assemble, although the manual says six steps. Screws do not fit well, therefore it takes several hours to assemble. Resistance absolutely doesn't work. Machine is very unstable as there is a fear of falling down. DO NOT BUY.
Maritza C.
1 year ago
Pretty Good
Over all for the money I think it’s pretty good. The reason I gave it 4 stars is that the long poles are so close together that they hit my arms when I let go to grip the heart monitor handle. I love the size it’s perfect for my apartment.
Adrienne P.
2 years ago
Difficult 3810 Assembly
The 3810 was difficult to assemble with too many parts. I had to contact support twice for assistance. Support was great but I'm still unhappy and have lost interest. Thinking about returning it. I'm waiting to hear back from support.
KAB
2 years ago
Only Lasted A Year
I was excited to finally start my exercise routine, you can imagine how upset I was when the machine froze up and the tensioner seized up, rending it unusable. So now I have to pay money to take it to the dump to dispose of it.