The rack is sturdy, well-built, and kept my bikes secure on the road. I was initially frustrated with the straps, but it turned out I was using them incorrectly. (If you don’t properly fit the ratcheting strap into the cradle, they can be difficult to loosen.) Now, onto my main concern: I’m still learning to fully trust the hitch mounting system. Since there’s no pin going through the parts, the rack is essentially held in place by "pressure." After the first use (around 100 miles), I noticed some wear marks on the 2-inch adapter, likely caused by wobbling. It also looks like the bolt rubbed against the “L” piece in the locking system, which has caused damage to the thread (see pictures). I came across another review where a damaged bolt was mentioned, and the knob was no longer tightening properly. In my case, the knob is still functioning, but I’m unsure how long it will last. For the price I paid, I honestly wasn’t expecting an issue like this.
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