We bought this with confidence after having sturdy Thule products in the past. After only four uses on our passenger van, an arm completely broke off, nearly totaling four of our kids bikes. All well below the weight limits for the arms. Tons of bounce in the arms for the bikes from the get go, straps worked fine. Was told it likely wasn’t the right hitch for our vehicle type so nothing covered by warranty.
Bikingwfriends
Verified Purchase
2 weeks ago
Better Than Expected.
Perfect size and feature set for me. Very well constructed and I expect to get years of enjoyment from the rack. So great to be able to ride with friends.
GXAssis
1 month ago
Solid Rack, One Concern About Hitch Mount System
The rack is sturdy, well-built, and kept my bikes secure on the road. I was initially frustrated with the straps, but it turned out I was using them incorrectly. (If you don’t properly fit the ratcheting strap into the cradle, they can be difficult to loosen.) Now, onto my main concern: I’m still learning to fully trust the hitch mounting system. Since there’s no pin going through the parts, the rack is essentially held in place by "pressure." After the first use (around 100 miles), I noticed some wear marks on the 2-inch adapter, likely caused by wobbling. It also looks like the bolt rubbed against the “L” piece in the locking system, which has caused damage to the thread (see pictures). I came across another review where a damaged bolt was mentioned, and the knob was no longer tightening properly. In my case, the knob is still functioning, but I’m unsure how long it will last. For the price I paid, I honestly wasn’t expecting an issue like this.
D_Mac
Verified Purchase
2 months ago
Excellent!
Very happy with the Thule Apex XT. Solid construction. Quick and easy to install on vehicle. Easily load bikes and carry them securely.
Markeg
5 months ago
Sturdy And Easy To Use
Been using this for a couple of years, including PA to FL trips as well as local. Very sturdy and solid. Easy to use. I don’t understand the difficulties others are having.
