[This review was collected as part of a promotion.] I have been using these chairs for probably 20 years and was SO SAD to find that they changed the design slightly so that (1) the seat is angled upwards more (less comfortable when in down position) and (2) the reclining mechanism is MUCH faster with LESS CONTROL over recline speed/angle than in previous models. So instead of being able to slowly recline to just the right position and stay there, now it just reclines all the way back unless you use the brake to stop it in the position you want. Much less control over recline position - this model is way too loose and not nearly as user-friendly. So I sadly had to return it - what a bummer!
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