This review is for the service Greensboro NC Golf galaxy store not the products. When I purchased it they said it will be done Monday, Ok thats not a problem it's Thursday. I got a call Friday saying this shaft won't work what do you want to do? I said just put one in close to it and it will be fine. They said well you'll have to come back and return the one I bought and purchase the other one first. After fussing and telling them that this is y'all's mistake because y'all picked it out in the first place he finally said fine we've got and will take care of it. Saturday I get a phone from them asking me what they are suppose to be doing with my wedge? I told them the whole story and he said ok I've got it, it will be ready Monday. Sunday morning I got 3 calls from them while I was playing golf and that I needed to call them back to let them know what to do with my wedge. I chose to just go by there and get my wedge back because I had lost complete confidence in them. Unfortunately they already had it taken apart but did'nt know what to do with it. I explained to them what to do and they said we will have it ready tomorrow. We will call you when it's ready. I never got a call and I finally went back on Friday to pick it up. They couldn't find the Ventus shaft that they took out of it and said well you didn't ask for your old shaft back which was worth more than the whole job they just did including the new shaft and grip I wanted. So after talking to the manager and 15 minutes later they found my shaft. This was without a doubt the worst customer service I have ever experienced. I never fill these out but they asked me to.
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