I bought a pair of Eagle Optics Ranger 8x42 on 9/8/2001. They accompanied me on innumerable hikes and kayak trips. I didn't abuse them, but they got knocked around plenty in all the usual ways. Finally, after over 22 years of service, the part of the right barrel holding the objective lens came loose, so I emailed Vortex to see if it could be repaired. I promptly got a response from Kathy in VIP Care enthusiastically inviting me to send them in and even providing a mailing label so there was no shipping. cost to me. Within two weeks, I received a note that my old binocs could not be repaired, along with a brand new Viper 8x42 HD, with a note of thanks. When Vortex says "UNLIMITED. UNCONDITIONAL. LIFETIME WARRANTY." believe it!
Read More