Frequently Asked Questions

Do I need to have a ScoreCard to use the DICK'S Sporting Goods mobile app?

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What ScoreCard features are available through the DICK'S Sporting Goods mobile app?

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Why can't I log in to the DICK'S Sporting Goods mobile app?

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How do I earn ScoreCard points?

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What do I score points on?

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When will I get my Reward?

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How do eRewards work?

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Why is my Reward not available as soon as I reach 300 points?

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Why does my Reward say "redeemed" when I didn't use it yet?

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What happens if I have more than 300 ScoreCard points?
For instance, if I have 750 points, what will be the amount of my Reward?

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Why do I have to verify my ScoreCard email address?

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Why does the ScoreCard number on the back of my card not match the account number
listed on the My Account page and/or account notification emails?

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Will my ScoreCard points ever expire?

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