Subject to product availability. Some exceptions apply.
CURBSIDE.
IN-STORE PICKUP.
READY IN ONE HOUR.
Buy Online:
Choose your item, set your store and select 'Store Pickup' while making your purchase.
Look for an Email and Go:
We'll let you know when your order is ready so you know when to go to the store.
Choose In-Store or Curbside:
At the store, follow the email prompts and choose to come in for your order or have it brought to you curbside.
Someone Else Picking It Up?
Add an additional person to your pickup order when you’re checking out. You will both receive an email when the order is ready for pickup.
In-Store Return:
Return your pickup purchase by following the online instructions or bringing your confirmation email to the store.
Curbside Return:
Call the store phone number when you arrive and dial "0", read the receipt or order number and an associate will come to your car to process the return.
By Mail:
Return your online purchase through the mail with free returns on most purchases by following the online instructions to generate a return label.
For More Information:
For more in-depth instruction or to begin a return, click here for more details.
Some items ordered online may be available for pick up in a store of your choice. If an item is available for pick up, you will be presented with the option to do so when selecting your item for purchase. Most items available for store pick up are available within one hour of placing your order. After placing your order, we will send you a confirmation email, followed by a second email when your order is ready for pick up.
Online bicycle orders that are available for in-store pick up may not be available for store pick up within one hour due to the time needed for assembly. Please consult your order time confirmation email for your specific pick-up time.
All pick-up times are estimates. While we strive to meet all pick-up times as quoted, DICK'S does not make any guarantee that your order will be available at any specific time. DICK'S will not have any liability for any order delays.
You can see if a product is available to pick up in store on the product details page. Once you have set your store and selected the product size and color, the page will display if the item is available in your store. This is shown directly above the Add to Cart button. If you want to see if your product is available to pick up in a different store, click the Change Store link.
Some products are not eligible for in-store pick up and must be purchased in store, including firearms and ammunition. You are still able to check a store’s stock levels online.
Your product will typically be ready for pick up within one hour of placing your order. However, orders placed within one hour prior to store closing or after store hours will be ready the next day.
We will email you when your order is ready. If you are opted into text messages, you will receive Order Alerts via text in addition to email.
You will need two things to pick up your order at DICK’S Sporting Goods :
Check your “Ready for Pickup” email for instructions on how to pick up an order at your store. For Curbside Pickup, look for dedicated parking signs. For In-Store Pickup, look for signage for the dedicated Order Pickup area or find an associate for assistance.
Curbside:
In-Store:
Check-In through email or text utilizing the link in your “ready for pickup” email or text message. Choose Curbside or In-Store Pickup and enter your information to assist us in finding you quickly!
A DICK’S Sporting Goods associate will bring your order to you shortly after this information is received.
Yes, you can designate an alternate pickup person in checkout by checking the box "Add additional person to pickup order." You and your alternate will receive an email when your order is ready for pickup, and either person can pick up the order from the store.
Check your junk or promotions folder to make sure it isn’t there. If you still cannot locate a Ready for Pick Up email, please contact our Customer Service team at 1-877-846-9997.
You have four days from order placement to pick up your order with the option to extend your pickup window by another four days via text or email, if you need more time.
We will cancel orders that are not picked up within your pickup window (standard window is four days unless you choose to utilize the one-time extension via text or email). You will not be charged for the order.
You may see an authorization hold on your account in the amount of the purchase, but that will drop off in accordance with your financial institution upon cancellation.
While the amount of time you have to cancel your order is limited (30 minutes from ordering), you can follow these steps to request a cancellation:
The store begins to work on your order as soon as they receive the order notification. If your order has already been processed, simply don’t pick it up and it will automatically be cancelled after four days. If you do not want to wait the four days, you can call your local store and ask them to cancel the pickup order.
