Resources
Frequently Asked Questions
Your need-to-know is our primary concern. DICK'S Sporting Goods athletes often inquire about the following topics.
Return your online purchase to any open DICK'S Sporting Goods location, nationwide, with proof of purchase. Select In-Store Return and enter your confirmation number and billing zip code for proof of purchase barcode. You can also use your order confirmation email as proof of purchase for an in-store return.
We typically cannot cancel your order once it is submitted. Order processing begins immediately in order to get your products out quickly. We offer cancellations up to 30 minutes after the time of order submission by contacting our Customer Service team for immediate assistance. Alternatively, when you receive your order, we are happy to take it back using our return instructions.
Click the link below to sign in to your account or find your user name or password.
Follow the link below and use the links there to manage your Score Rewards account.
Tracking your order is fast and easy! Simply enter your order number and billing ZIP/postal code to track your new gear.
Although DICK’S Sporting Goods sets its own promotions and prices, some brands have pricing policies that restrict the prices for which we may sell or advertise their products. As a result, these products may not be eligible for certain promotions, including coupons. Promotional offers may be modified or terminated at any time, without notice.
Click the link below to find the stores closet to you.
If you're not getting the answers you need to get in the game, call 1-877-846-9997 or let's chat with the bubble in bottom right of your screen.
